Tech in Action at Mövenpick Sukhumvit 15 Bangkok | Enhancing Guest Experience, Productivity and Revenue
Jay Sudhakaran, General Manager of Mövenpick Hotel Sukhumvit 15 Bangkok, shares how the hotel leverages Vouch’s technology to enhance guest experiences and streamline operations. Mövenpick Sukhumvit is committed to innovation, and Vouch’s platform plays a pivotal role in achieving this.
Guests of the hotel are offered a Guest Experience Platform to effortlessly order room service, request amenities, and receive automated recommendations for food and beverage promotions. With multilingual support, guests from around the world can navigate the platform with ease, overcoming language barriers and ensuring a seamless experience.
Natsuda Samerasuwan, Revenue Analytics & Distribution Manager, explains how the platform efficiently records special requests and dietary restrictions, auto-translates foreign languages for staff, and manages room service orders in real-time on a centralized dashboard. The ability to update promotions actively keeps guests informed about the latest offers, boosting ancillary revenue and enhancing their stay.
Vouch’s technology merges human touch with smart data, enabling the hotel team to deliver exceptional service and create memorable stays. By optimizing in-room revenue and providing valuable insights for future improvements, Vouch’s solution is a win-win for luxury hospitality.
Tech in Action at Mövenpick Sukhumvit 15 Bangkok | Enhancing Guest Experience, Productivity and Revenue
Jay Sudhakaran, General Manager of Mövenpick Hotel Sukhumvit 15 Bangkok, shares how the hotel leverages Vouch’s technology to enhance guest experiences and streamline operations. Mövenpick Sukhumvit is committed to innovation, and Vouch’s platform plays a pivotal role in achieving this.
Guests of the hotel are offered a Guest Experience Platform to effortlessly order room service, request amenities, and receive automated recommendations for food and beverage promotions. With multilingual support, guests from around the world can navigate the platform with ease, overcoming language barriers and ensuring a seamless experience.
Natsuda Samerasuwan, Revenue Analytics & Distribution Manager, explains how the platform efficiently records special requests and dietary restrictions, auto-translates foreign languages for staff, and manages room service orders in real-time on a centralized dashboard. The ability to update promotions actively keeps guests informed about the latest offers, boosting ancillary revenue and enhancing their stay.
Vouch’s technology merges human touch with smart data, enabling the hotel team to deliver exceptional service and create memorable stays. By optimizing in-room revenue and providing valuable insights for future improvements, Vouch’s solution is a win-win for luxury hospitality.