Transitioning to a dedicated software brings a level of organisation, autonomy, teamwork and analytical capability that can significantly enhance a hotel’s operational efficiency and guest satisfaction....
The Power of Smart Technology in Hotels: Outpacing the Competition In popular cities where tourism is key, competition among the countless hotels is incredibly fierce. With hotels lining up next to each other on high traffic streets and selling within a similar price range, travelers are...
Latest Tech Trends for Thailand Hotels in 2023 Thailand closed out the year of 2022 with over 10 million foreign arrivals, just as the Tourism Authority of Thailand has targeted in its recovery plan. This better-than-expected number has signaled a strong and positive start to 2023,...
Incremental Revenue Generation for Bangkok Hotels Meet Joe, a traveller ready to explore the world again after the borders have opened. His first stop, the city of smiles - Bangkok. Having been cooped up at home due to the pandemic, the desire to travel and spend...
Effective Strategies For Increasing Positive Guest Reviews No matter what one might say, first impressions do count. As early as 2014, a TripAdvisor survey[1] reported that hotel-goers read between 6 to 12 reviews before deciding on a hotel. Moreover, the same report suggested that 96 per...
Benefits Of A Self-Service Guest Journey For Guests & Hotels Walk into virtually any fast food restaurant today, and you will be greeted not only by the service staff, but also by a row of self-service ordering kiosks. Indeed, self-service kiosks have become increasingly common: you...
Elevating Hotel Guest Experience In Kuala Lumpur Through Technology Malaysia reopened its borders to international travellers on 1 April 2022, including its land borders with Singapore. With Singaporeans recording the most number of tourist arrivals into the country, hotels can expect a high influx of guests...
Everything You Need To Know About Guest Experience Platforms As borders reopen amidst the abating of COVID-19 restrictions in many places around the world, international travel has seen surging demand for flights, tours, and hotel stays. But besides the frantic rush for hotels to reawaken from...
5 Ways To Boost Guest Experience for Hotels in Bangkok A New Normal For Bangkok’s Hotel Industry With Thailand’s borders projected to fully open in July 2022, the tourism sector is projected towards a forward-looking recovery after contractions in 2020 and slow growths in 2021 due to...
4 Things Hotels Should Take Away From The Pandemic Prior to the onslaught of the COVID-19 pandemic, the hospitality industry thrived across the globe – though with the exception of only making small leaps of progress when it came to innovating the guest experience. Now, in...