Play Video about Overview of Vouch HOME_Vouch Hotel Operations Management Ecosystem_2024
Vouch Hotel Operations Management Ecosystem (Vouch HOME)
A suite of back-end solutions. Seamlessly integrated with an award-winning guest-facing platform. Enjoy streamlined workflows and automated operations management with Vouch HOME.
Play Video about Overview of Vouch HOME_Vouch Hotel Operations Management Ecosystem_2024
Vouch Hotel Operations Management Ecosystem (Vouch HOME)
A suite of back-end solutions. Seamlessly integrated with an award-winning guest-facing platform. Enjoy streamlined workflows and automated operations management with Vouch HOME.
Great Start to a Great Stay
A check-in process guests actually love. Enable your guests to effortlessly bypass the front desk and complete registration, pre-authorisation, and room key collection contactlessly in just a matter of minutes.
Enhance guest convenience with the Vouch Guest Experience Platform that grants them seamless access to all your hotel’s services, without needing to rely on calling during their stay. This streamlined communication not only minimises missed calls and order discrepancies, but also elevates guest satisfaction to new heights.
Empower your guests with the ability to make requests easily with the confidence that your team is able to deliver them efficiently. Clear status updates ensure that guests are well-informed about the progress of their orders, while our efficient workflow guarantees swift and seamless service delivery.
Requests and orders stream through Vouch Task Manager and are routed directly to the relevant department for timely execution. Team members have the flexibility to select tasks that align with their convenience and update the entire team on task progress through their mobile task manager, fostering efficient, real-time collaboration.
Empower your staff with the tools they need to seamlessly navigate bookings for amenities and facilities such as shuttle transportation, tennis courts and bicycle rental. Guests book through a user-friendly guest platform, while a centralised management hub enables staff to easily oversee and ensure a comfortable experience.
Intuitive and user-friendly, your guests can access a wide range of hotel information and services right at their fingertips. Embracing a paperless approach and aligning with your commitment to sustainability has become an achievable reality.
Gone are the days of manual room assignments. Get real-time insights and updates on room assignment statuses without the need to toggle between multiple systems. Upload, assign and get a complete overview, all on a single dashboard.
Capture invaluable mid-stay reviews and sentiments during stay and identify guests with concerns and address them before they check out. With the opportunity for timely service recovery, hotels can ensure that every guest leaves with a positive impression, enhancing overall guest satisfaction and hotel reputation management.
Great Start, Great Stay
A self check-in process guests actually love. Enable your guests to effortlessly bypass the front desk and complete registration, pre-authorization, and room key collection contactlessly in just a matter of minutes.
Enhance guest convenience with the Vouch Guest Experience Platform that grants them seamless access to all your hotel’s services, without needing to rely on calling during their stay. This streamlined communication not only minimises missed calls and order discrepancies, but also elevates guest satisfaction to new heights.
Requesting for items can’t get easier. Empower your guests with the ability to make requests easily with the confidence that your team is able to deliver them efficiently.
Requests and orders stream through Vouch Task Manager and are routed directly to the relevant department for timely execution. Team members have the flexibility to select tasks that align with their convenience and update the entire team on task progress through their mobile task manager, fostering efficient, real-time collaboration.
Empower your staff with the tools they need to seamlessly navigate bookings for amenities and facilities such as shuttle transportation, tennis courts and bicycle rental. Guests book through a user-friendly guest platform, while a centralised management hub enables staff to easily oversee and ensure a comfortable experience.
Intuitive and user-friendly, your guests can access a wide range of hotel information and services right at their fingertips. Embracing a paperless approach and aligning with your commitment to sustainability has become an achievable reality.
Gone are the days of manual room assignments. Get real-time insights and updates on room assignment statuses without the need to toggle between multiple systems. Upload, assign and get a complete overview, all on a single dashboard.
Capture invaluable mid-stay reviews and sentiments during stay and identify guests with concerns and address them before they check out. With the opportunity for timely service recovery, hotels can ensure that every guest leaves with a positive impression, enhancing overall guest satisfaction and hotel reputation management.
Task Automation Workflow
Digital Initiation
Requests and orders are seamlessly integrated into the Vouch Task Manager.
Automated Assignment
Task Manager efficiently sends task details to the relevant team for execution.
Real-Time Updates
Associates can initiate pickups or be assigned to tasks, and the progress of each task will be tracked instantaneously.
Clear Overview
The supervisor enjoys a comprehensive overview, ensuring real-time monitoring of all ongoing tasks and their respective statuses.
Data-Driven Approach
Vouch data dashboard analyses department efficiency and furnishes valuable insights for informed decision-making, enhancing overall operational effectiveness.
Task Automation Workflow
Digital Initiation
Requests and orders are seamlessly integrated into the Vouch Task Manager.
Automated Assignment
Task Manager efficiently sends task details to the relevant team for execution.
Real-Time Updates
Associates can initiate pickups or be assigned to tasks, and the progress of each task will be tracked instantaneously.
Clear Overview
The supervisor enjoys a comprehensive overview, ensuring real-time monitoring of all ongoing tasks and their respective statuses.
Data-Driven Approach
Vouch data dashboard analyses department efficiency and furnishes valuable insights for informed decision-making, enhancing overall operational effectiveness.
Our Benefits
Comprehensive Deployment
Dedicated success managers ensure a smooth onboarding experience with a tailored deployment approach.
Front-to-Back
Guest requests are converted to tasks and automatically assigned to the relevant team within Vouch ecosystem.
3rd Party Integrations
Integratable with popular PMS and POS systems for more productivity savings.
Our Benefits
Comprehensive Deployment
Dedicated success managers ensure a smooth onboarding experience with a tailored deployment approach.
Front-to-Back
Guest requests are converted to tasks and automatically assigned to the relevant team within Vouch ecosystem.
3rd Party Integrations
Integratable with popular PMS and POS systems for more productivity savings.
Don't just take our word for it,
hear from our clients
360 Digital Transformation for Operational Efficiency
Digitalisation for the service your guests deserve
Join hundreds of hoteliers benefiting from the Vouch platform.
Book a complimentary demo with us to find out how our solutions can work for your hotel.
Digitalisation for the service your guests deserve
Join hundreds of hoteliers benefiting from the Vouch platform.
Book a complimentary demo with us to find out how our solutions can work for your hotel.